BlogNotes
What NovaScope Care covers after year one
Every license includes 12 months of Care. After that it renews by tier. Here is what lapses, what stays, and how to cancel.
Every NovaScope license includes 12 months of NovaScope Care — priority email support, product updates, and API/model compatibility fixes. After that year, Care renews by license tier:
- Solo — $199/year
- Team — $499/year
- Agency — $999/year
Care is an add-on, not a new license and not extra seats.
If Care lapses
On the hosted app, new audits and re-scans pause until you renew. Sign-in still works. Your license still works. Every report you already generated stays in the workspace — you can view, download, and export it. Nothing is deleted.
Self-hosted copies of the original tool are not technically gated. You keep running the version you have; you stop receiving updates and priority support.
Why scans pause
NovaScope is hosted software. The providers we call — Gemini, SerpAPI, and the others you connect — change APIs and models. Care is what funds keeping the pipeline working against those changes. Once the included year (or a paid renewal) ends without a renewal, we stop running new scans until you renew.
That is a policy, not a threat. Renew at any time; history is still there.
How to renew or cancel
Renew from Pricing (pick the Care card that matches your license). If you already paid with Stripe, open Settings → Manage billing to update the card, download invoices, or cancel Care at the end of the current period.
Questions: hello@novascope.io.